Wanted to give a shot to our service but still have some doubts? If so, then here is the list of frequently asked questions that will help you out.

Do I need to have a satelite to use IPTV?

IPTV is a short term used for Internet Protocol Television where live TV channels can be streamed through the internet. That’s why you don’t need to have a satellite or a cable connection to watch IPTV, an internet connection is enough.

Can I use the subscription on multiple devices?

Yes, of course, our Extra IPTV reseller plan supports up to 5 connections, where a reseller can sell 5 connections plan to the customer and they can use them on multiple devices simultaneously.

Is it possible to watch IPTV in UK, USA or Canada?

A big Yes, our IPTV is completely legal therefore you can use it in the UK, USA, Canada, or any part of the world without any issue.

Do I need to use a VPN with IPTV?

VPN is not mandatory for the IPTV however if your ISP is limiting your bandwidth or you have another issue then sure you can use it too as Extra IPTV is VPN friendly.

Is Extra IPTV an IP-locked service?

No, Extra IPTV doesn’t use the IP lock as customers can log in from anywhere they want. Although resellers have an option to use it so it depends on them.

What payment methods do Extra IPTV reseller accept?

Well, if you are interested in being a reseller then we want to let you know that we offer payment through Credit Card and as well as PayPal.

Can I get a refund if I don’t like service?

Sorry, we do not offer refund at any cost as once you have purchased it then it won’t be refunded. Therefore make sure to try our service before purchasing our reseller panel.

How much time will it take to get panel credentials?

When you make an order from our website we will then confirm if the payment is received or not. Once it is confirmed you will receive panel credentials in less than 5 minutes.

Some channels only shows video and has no audio?

Well, this is the issue of the decoder in many applications and if you are having the same problem then here are the steps you need to follow;

Go to Settings of the App > Choose Native for the Decoder > Restart the App.

Does Extra IPTV works with Windows & Mac Laptops/Computers?

Yes, our service is fully compatible with the Windows and Mac machines. We offer an M3U Playlist that can be used with the VLC media player or else you can use Xtream Codes API on IPTV Smarters, GSE IPTV, or other IPTV players that you like.